Zugriffsnummer 26959
Dokumenttyp Bericht
Sprache Englisch ; Spanisch
Titel The Calidena methodology handbook : participative analysis of quality and value chains
Autor(in); Institution
, ; Q.5, Technische Zusammenarbeit, PTB-Braunschweig
Quelle/Jahr (2009), 67 S.
Schriftenreihe Guide. Physikalisch-Technische Bundesanstalt, International Technical Cooperation: 5
Herausgeber(in)
Harmes-Liedtke, Ulrich
Bublatzky, Helmuth
URL
Verlag Braunschweig [u.a.]: Physikalisch-Technische Bundesanstalt
Zusammenfassung The Calidena method is oriented towards identifying and promoting concrete actions to foster quality services for a value chain in order to increase competitiveness by complying with certain quality criteria required by markets, destinations and end clients, as well as with technical regulations and private standards. The basic idea behind Calidena is to perform a value chain analysis in a rapid and participative manner, which includes observations on the current quality of processes and products in each one of the links, and the provision or lack of quality services on the part of inspection and certification bodies, laboratories and the regulatory system. Calidena is a participative learning process of quality and chain analysis. It begins with a workshop that combines training with an initial diagnostic of a specific productive chain, which provides a snapshot of the chain and serves to develop an action plan to tackle the situation encountered. It is attended by all the key stakeholders of the value chain, from the private sector as well as supporting institutions, with an emphasis on quality infrastructure bodies. The beneficiaries of a Calidena process are associations, chambers and business groups and, in particular, subgroups organized by sectors as well as companies and institutions linked to certification and performance of quality testing. Representatives of consumers and end users, exporters, retailers and wholesalers are also involved in the Calidena exercise. Once the Calidena process has been initiated, follow-up of the workshop results is implemented including consultation from specific experts supported by the activities of PTB projects. The utility of Calidena is to identify opportunities for improvement in specific productive chains in such a way that shared actions and responsibilities can help to find a solution. Calidena is a tool for influencing economic growth, competitiveness, the international market, the culture of quality, consumer protection and other areas relevant to development. Calidena is complementary to other methodologies for working with value chains (for example the Global Value Chain Approach of the Institute of Development Studies in Sussex, England or the GTZ methodology, Value Links) and specifically emphasizes quality issues. However, Calidena is useful for beginning a joint project between the stakeholders of a value chain.

Zitierung

(2009). The Calidena methodology handbook : participative analysis of quality and value chains. Braunschweig [u.a.]: Physikalisch-Technische Bundesanstalt.

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